One Step Counselling
and Therapies C.I.C.
Welcomes You
Therapy should never be out of reach. That's why we provide not-for-profit, qualified, confidential, and affordable online counselling to anyone who needs it — from the comfort and privacy of your own home.
All sessions are delivered via secure video call. Whether you're in Wales, England, Scotland or Northern Ireland — we're here for you.
💻 All our counselling sessions are conducted online via secure video call — no travel needed. Access professional therapy from anywhere in the UK.
Our Goal
Invest In You
Since 2019, One Step's passion has been to provide qualified, confidential, accessible, affordable and non-judgemental therapy to anyone who may need to take that one step towards a more positive future.
In 2023 we became One Step Counselling and Therapies C.I.C. — a not-for-profit Community Interest Company. Alongside our online counselling service, we run a community hub and community garden in the heart of Neath, providing free and low-cost wellbeing activities for everyone.
Our online counselling service means you can receive professional, fully accredited therapy wherever you are in the UK — safely, privately, and without leaving your home.
"The curious paradox is that when I accept myself just as I am, then I can change."
— Carl Rogers
Why Choose Us
Support That Makes a Difference
We offer professional online counselling and a range of holistic wellbeing services — all low-cost or free, and all delivered with care.
Online Counselling – Available Across the UK
All our counselling sessions are delivered online via secure video call, meaning you can access professional, confidential therapy from the comfort and privacy of your own home — no matter where you are in the UK.
Low-Cost & Free Sessions
We believe therapy should never be out of reach. That's why we offer low-cost and sometimes free counselling based on individual circumstances, funded by donations and community grants.
Fully Qualified & Accredited
All our counsellors are caring, experienced professionals who are fully insured and supervised. Each counsellor holds their own individual registration with either the NCPS or BACP. You're in safe, professional hands.
Community Hub & Community Garden
Beyond online counselling, we run a welcoming community hub and community garden in Neath — providing a safe, supportive space for people to connect, grow, and thrive together.
Online Therapy For
We're Here to Help With
Our online counsellors are experienced in supporting clients through a wide range of challenges.
You're in Safe Hands
NCPS Registered Counsellors
BACP Registered Counsellors
Fully Insured
Not-for-Profit C.I.C.
UK-Wide Online Service
Established 2019
Simple Process
How Online Counselling Works
Getting started with online therapy is easy — you can be seen as quickly as possible.
Book Online
Choose your counsellor and book a session that suits your schedule — evenings and weekends available.
Join Your Session
At your session time, join your secure video call from any device — no downloads needed.
Begin Your Journey
Work with your counsellor in a safe, confidential space to take that one step forward.
Join Our Team of Online Counsellors
Are you a qualified or student counsellor looking to offer online sessions? We'd love to hear from you.